Table of contents
1. Daybreak Community Guidelines and T&Cs
2. Privacy Policy

Please read carefully before accepting all terms and conditions.

Daybreak Community Guidelines and T&Cs

Community guidelines

Hello Sunday Morning provides the Daybreak app in conjunction with partner organisations, including the Australian Government Department of Health. Daybreak is a peer-to-peer support service. Daybreak is designed to complement, not replace, the relationship members have with their health care professionals. We do not provide crisis support or counselling.

If you live in Australia and you or someone you know is in crisis and need urgent help, please contact:

• Lifeline on 13 11 14
• In an emergency, call 000

If you are living outside of Australia, please contact your local support services.

What Daybreak offers

Daybreak services include our peer-to-peer community, Drink Tracker and Care Navigation.

The Daybreak Community Guidelines are designed to create a safe, anonymous, supportive community forum. Everyone deserves to feel heard and respected, and these guidelines help us maintain a space where that’s possible.

✓ Please do:

• Get involved! A good way to start is to share your mood and support anyone whose posts resonate with you.
• Respect other people’s beliefs, opinions and personal experiences. Be non-judgmental and don’t make assumptions.
• Be yourself but stay anonymous on Daybreak. For safety and privacy, don’t post your or anyone else’s full name or any identifying information, and don’t pretend to be another person.
• Keep your log-in details private and secure.
• Report any concerns. Please tell us if there’s content that may be causing a problem. Also use the report button if you are worried about someone.
• Be mindful that content you post may be harmful or triggering to others. 

If you’re experiencing a crisis

PLEASE BE AWARE: Daybreak is not a crisis support service.

If you are experiencing a crisis, it is important you contact your local emergency services.

We do not monitor the Community Forum requests on a 24 hours/7 days per week basis, so it is critical for your safety that you do not wait for us to respond.

If you live in Australia, please call 000 if you (or anyone else) are in immediate risk of harm. If you live overseas, please contact your local emergency or mental health support services.

Respecting privacy and confidentiality

All members must respect the privacy and confidentiality of other members by not sharing content from Daybreak outside of the community. This includes capturing screenshots or taking photos of your peer-to-peer feed and copying and sharing people’s messages outside of Daybreak.

✘ Please don’t

🚫 Privacy and safety risks

• Don’t use an email address or username that could identify you or anyone you know, in any way.
• Don’t include any details of locations that could identify you in any way. For example, mentioning Melbourne may not be identifying but mentioning Finley may. Anything that can link a member’s nickname with a location may be identifying.

🚫 Inappropriate or harmful content

• Don’t spam the Daybreak community feed repetitively.
• Don’t post any inappropriate, obscene, offensive or provocative content.
• Don’t break the law in any way, and don’t encourage activity that is illegal or unsafe.

🚫 Illicit drugs and medications

• Don’t post discussions about illicit drug use in detail or mention specific illicit drug names. You are free to share your experience with illicit drugs, but not specific details of usage. Please use drug class terms such as stimulants, depressants, cannabinoids, psychedelics, opioids, dissociatives and empathogens.
• Don’t post with commercial interests in mind or to promote any specific religion or political ideology. You are free to disclose your stance on a particular topic, however specific discussions about political agendas or policies will be removed. Discussions need to remain respectful, without hate speech and focused on your relationship with alcohol.
• Don’t refer or invite members to third party sites e.g., social media or Spotify, through the Daybreak app etc.
• Don’t name or mention prescribed medications in a post (i.e. specific prescribed mediation names like Naltrexone, Prozac) Please refer to these in general terms such as ‘medications for reducing alcohol intake’ or ‘antidepressants’.
• Don’t recommend or ask for advice about medications, supplements, treatments or therapies. This includes advice regarding substances (including supplements or vitamins), which is considered medical advice. If you would like to support other members, please recommend they visit their GP or the National Alcohol and Other Drug hotline on 1800 250.
• Note: When discussing medications, supplements or vitamins, it is important to keep in mind that we do not know other members’ medical history. What is okay for you may not be okay for others. We encourage safe discussions around these topics but please avoid mentioning prescription medications by name (e.g., Valium, Antabuse, Naltrexone) and avoid detailing dosage. Please advise others to see their medical practitioners where able.

🚫 Unhelpful or unsafe advice

• Don’t provide professional advice such as legal, medical or financial.
• Don’t provide any advice which is potentially harmful and/or illegal.
• Don’t post or behave in a way that interferes with Daybreak or disregard app controls or directions from Hello Sunday Morning employees.

How to post safely in the community

We want Daybreak to be a space where you can speak honestly about your journey and do so in a way that supports both you and protects vulnerable members of our community. These guidelines can help you share safely and with care. To help with this, we have put together a few guidelines that may help you safely talk about your experiences in the community.

Think about what it is you need

If you are experiencing suicidal thoughts and feelings and are looking for immediate support, there are services that specialise in providing this, such as crisis support services. To access these, please click here.

Think about how and what you post 

Certain topics can be triggering. Out of respect for people with a lived experience and survivors, please do not publish content that contains graphic or specific details, or any descriptive account of:

• Your or anyone else’s medication or dosages
• Self-harm methods or plans
• Traumatic experiences (e.g., death of a loved one)
• Sexual or physical abuse
• Recommending diets, potentially harmful weight loss practices and BMI
• Any other content that others may find distressing or harmful in any way

Use a trigger warning 

This can be written at the beginning of your post. If possible, write the body of your message in the comments section underneath your trigger warning. This will give other vulnerable members the opportunity to make an informed decision before reading your post.

Some examples of when to use trigger warnings are:

• Any of the topics mentioned above, including
• When recounting a challenging time you may have experienced e.g., domestic violence or suicidal thoughts
• When sharing about a recent death of a loved one
• When discussing traumatic experiences such as abuse or neglect

If possible, let others know that you are safe or that you have a safety plan

It’s ok not to be ok, but it can be helpful for other members to know that you have steps in place to keep yourself safe if you’re experiencing suicidal thoughts or feelings. This might include letting members know that you have crisis support numbers handy and plan to contact them if things get worse for you, or that you have a close friend or family member who can help you.

Keep your comments turned on

It can be distressing when a member shares suicidal thoughts or feelings but then turns their comments off so that other members cannot provide support to them. Posts of this nature may be removed by our community moderators.

Avoid posting specific details

Shares that provide details about a suicide or suicide attempt, including information about methods, the location of a suicide or locations where suicide attempts may have happened will be removed by our community moderators. To ensure Daybreak is safe for both you and other members, please avoid posting any plan of suicide or harm in the online community. Daybreak is not a crisis service - instead we encourage you to reach out to the services linked above.

Avoid remarks that could be considered defamatory or that might break the law.

Avoid posting ongoing/repetitive criticism of a service offering.

Make sure your username protects your anonymity 

Do not include any identifying information in your username or email address. This includes: 

• Any part of your or someone else’s actual name; 
• A nickname for which you are well known; or 
• Anything that may identify your location. 

Examples of safe and unsafe posts in the community 

Safe posts: 

‘I recently saw my GP for antidepressants. They have been working really well for me!’ 

‘I got a script from my doctor for some sedatives to help me sleep, hope it improves soon.’ 

‘Maybe you should see your GP for your sleep.’ 

 Unsafe posts: 

‘You should take Melatonin for sleep.’ 

‘I take 20mg of Prozac every morning.’ 

‘You should ask your doctor for a script for Valium.’ 

‘Naltrexone works for me.’ 

What if I breach the Community Guidelines?

We understand that occasionally the guidelines may be breached unintentionally. If this occurs, one of our moderators will contact you through the app via an icon in the top right-hand corner.

Your post will be removed from the Daybreak app and you will be notified of this action. We understand that often members might breach our community guidelines unknowingly. We are all human and make mistakes. In these instances members are free to continue participating in the online community. However, if it becomes clear that members are knowingly breaching the community guidelines, our staff will take the following actions.

Suspension process

For members who repeatedly and intentionally breach these Community Guidelines, access to Daybreak may be removed for a period of time. Moderators understand that these repeated breaches are a consequence of other difficulties a member may be experiencing at the time. However, they also have a duty of care to the Daybreak community. In these circumstances, the process is as follows:

1. The member is contacted regarding their behaviour and provided with a warning. The member is invited to address their posting behaviour and provided with support to do so.

2. If the member intentionally breaches the Community Guidelines again, the member is contacted and made aware that there will be a periodic suspension. Member access is removed for a designated period.

3. The member will be invited to renew their access at the end of that time.

Note:

• When a member’s access has been removed, they will not be able to log into their account. If they wish to provide feedback or make a complaint, they can email support@daybreakprogram.org
• Hello Sunday Morning takes a zero tolerance approach to bullying. As per our Bullying policy below , Hello Sunday Morning reserves the right to remove a member’s access to Daybreak immediately to protect the community and individuals members from further impact.

Zero tolerance for bullying and aggression policy

Every person involved in the Daybreak App has a right to Psychological Safety. Daybreak members and staff all have this right.

Threats, intimidation, manipulation or derogatory behaviour will not be accepted from anyone under any circumstances. This includes:

• Accusations 
• Insults and criticism
• Humiliation and ridicule
• Attempts to scare
• Attempts to isolate, push out or control

Any such acts will result in Action being taken. Such action may include:

• A formal warning 
• Membership suspended or terminated
• Being asked to leave the Daybreak App

It is never acceptable to abuse others.

What happens when I report a share or comment? 

Members can create share reports by clicking on the three dots in the top right-hand corner of a members share and clicking ‘Report’. 

Moderators investigate the post and comments for members who may need additional support or have not followed the Community Guidelines. You will receive a courtesy message from our moderators to let you know we have seen your report and will look into it further. 

If the post doesn’t follow our guidelines, it may be removed from the active community feed and the member will be messaged to let them know why we have removed the post. 

 If the post follows our guidelines and they need some support from outside the Daybreak community, the reported member will be messaged with support services suited to their concerns. 

Daybreak Moderators

Hello Sunday Morning hires a team of trained clinicians and health professionals as Moderators to monitor activity and posts on the Daybreak app. They work normal business hours therefore any posts that occur on the weekend, public holidays or after hours are moderated on the following business day.

The role of the moderator is to: 

• Ensure that the Daybreak community is a safe, anonymous and non-judgemental forum for members to support and be supported by each other in line with these Community Guidelines; 
• Identify and respond to risk and community guideline incidents in Daybreak; 
• Respond to members’ share reports

The Moderators role is not that of therapist or counsellor and therefore, should not replace the role of your health care professional. Their role is not to contribute to conversations or provide counselling or crisis support. For urgent and confidential support, contact Lifeline on 13 11 14, Suicide Call Back Service on 1300 659 467 or 000 in an emergency. For members outside Australia, please contact your local emergency services.

Self-care for members

Communicating online with a diverse group of people can be challenging. Sometimes we struggle to convey what we mean through the written word, or others might misinterpret what was written. Many factors contribute to these communication breakdowns: how we are feeling on the day, our personal experiences and backgrounds, our culture—the list goes on. It’s inevitable that at some stage, we will unintentionally offend or trigger someone in the community with what we have written or feel that way ourselves. 

The important thing is to be aware when this is happening so that you can take steps towards supporting yourself. This might include taking a short break from the Daybreak community, checking in with those people you know are most helpful for you at times when you are distressed, such as close friends, support workers, carers, your doctor, psychologist and/or family to talk about your experience.

Contact

If you have any questions or concerns regarding the Community Guidelines, please contact us at support@daybreakprogram.org.

Daybreak Member Terms and Conditions (Mobile app)

These Terms of Use govern your access to, and use of, the Daybreak mobile application (“the App”), which is owned and operated by Hello Sunday Morning Ltd (ABN 82 145 512 125) (“we”, “our” or “us”).

By using the App, you agree to comply with and be bound by these Terms. If you do not agree, you must not access or use the App.

These Terms operate in conjunction with our Privacy Policy, which explains how we collect, use and disclose personal information. 

Eligibility and account use

You must be 18 years or older to register for and use of the Daybreak App. By creating an account, you confirm that the information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorised use of your account.

Hello Sunday Morning may suspend or terminate your access to the App if we reasonably believe you have breached these Terms or if we believe the App is no longer appropriate for your needs.

Privacy and data use

By using the App, you consent to the collection, use and disclosure of your personal information in accordance with our Privacy Policy. This includes sensitive information you may provide about your health, wellbeing and experiences.

We may use de-identified data for internal reporting, service evaluation and research purposes. Formal research projects are subject to Human Research Ethics Committee (HREC) approval and require your separate, informed consent.

You have the right to request access to or correction of your personal information by contacting:
privacy@hellosundaymorning.org.

Content and intellectual property

All intellectual property rights in the App, including text, graphics, images, audio, video, design, layout, software and other content (“Content”), are owned by Hello Sunday Morning or licensed for our use.

You are granted a limited, non-exclusive, non-transferable licence to access and use the App and its Content for your personal, non-commercial use only.

You must not copy, reproduce, distribute, modify, transmit, display, publish, create derivative works from or commercially exploit any part of the App or its Content without our prior written consent.

You retain ownership of content you post to the App; however, by posting or uploading material, you grant Hello Sunday Morning a royalty-free, worldwide, non-exclusive licence to use, reproduce and display your content within the App for the purpose of service delivery and moderation.

Acceptable use and community standards

The Daybreak App is a peer-support platform designed to promote respectful, safe and inclusive conversations about behaviour change and wellbeing. You must use the App in a lawful and respectful manner at all times.

You must not:

• Post or share content that is discriminatory, harassing, abusive, threatening, violent or sexually explicit
• Promote or encourage substance misuse, self-harm, suicide or unsafe behaviours
• Share personal health advice, especially about medication, supplements or medical treatment
• Post advertisements, spam or links to external commercial products or services
• Impersonate others or misrepresent your identity
• Breach another person’s privacy, including by sharing identifiable information about them without consent

You must comply with our Community Guidelines, which set out behavioural expectations and moderation processes in more detail. Breaches of the Guidelines may result in content removal, suspension or permanent account deactivation. 

Moderation and breach consequences

The Daybreak App is actively moderated by trained peer facilitators and staff to support psychological safety and uphold community standards. All posts may be reviewed prior to or after publishing.

Moderators may edit, remove or decline content that does not align with our Community Guidelines or these Terms.

Moderators may also contact you directly to provide support, clarification or feedback on content that may cause harm or distress to you or others.

Breaches of these Terms or the Community Guidelines may result in:

• A private warning or reminder of expectations
• Temporary suspension of posting privileges
• Removal of content
• Permanent deactivation of your account

We reserve the right to take immediate action without notice where content poses a serious risk to individual or community safety, breaches legal obligations or violates another person’s rights.

You may raise concerns or request a review of moderation decisions by contacting: support@daybreakprogram.org.

Links

The App may contain links or other connections to websites operated by parties other than us (‘Links’). These Links are provided for convenience only. If you use a Link to access a third-party website, you do so entirely at your own risk. Our inclusion of Links or other connections to third party websites does not imply any endorsement of the material on them or any association with their owners or operators. The views or recommendations provided in these Links do not necessarily reflect those of Hello Sunday Morning.

Information we collect about you, your usage of Daybreak, disclosure to third parties and rights to access are set out in the Daybreak Privacy Policy.

Subscription, payments and refunds

The Daybreak App is free for residents of Australia, supported by funding from the Australian Government and partner organisations.

For international users, paid subscriptions are available via in-app purchases on the Apple App Store or Google Play Store:

• A$12.99 per month, or
• A$119.99 per year,
  following a two-week free trial.

Subscriptions auto-renew unless cancelled before the end of the billing period. Refunds for purchases made through Apple or Google are subject to those platforms’ respective terms and policies.

Data usage

Daybreak primarily uses drink tracking, community features, and chat with text-based content. Estimated data usage is:

• Light use (drink tracking, reading content): ~5MB per week
• Moderate use (drink tracking, occasional community interaction): ~20MB per week
• Heavy use (frequent posting and community engagement): 40MB or more per week

Use of a Wi-Fi connection is recommended to minimise mobile data costs, especially for users with limited data plans.

Disclaimer and medical advice

The Daybreak App provides peer support, self-guided tools and behaviour change resources designed to support wellbeing and reduce risky alcohol use. It does not provide medical, psychological or psychiatric diagnosis, treatment or advice.

The App is not a substitute for professional health care. If you have concerns about your physical or mental health or if you are experiencing a crisis, you should seek help from a qualified health professional or contact a crisis support service.

We do not guarantee that the App will meet your specific needs or achieve particular outcomes. Your use of the App and its features is at your own risk. We do not make any warranties regarding the accuracy, reliability or availability of the content or peer support interactions provided through the App.

Service availability

We aim to provide continuous access to the Daybreak App. However, we do not guarantee that the App will be available at all times or free from interruptions, errors or delays.

The App may be unavailable for scheduled maintenance, updates or due to technical issues beyond our control. We will endeavour to provide notice of planned outages wherever feasible.

We are not liable for any loss or damage you may suffer as a result of the App being temporarily unavailable or experiencing technical faults.

We reserve the right to modify, suspend or discontinue any part of the App at any time without notice.

Indemnity and limitation of liability

To the maximum extent permitted by law, you agree to indemnify and hold harmless Hello Sunday Morning, its directors, employees, agents and affiliates from any claims, losses, damages, liabilities or expenses (including legal fees) arising from your use of the App, your breach of these Terms or any content you post or share.

We exclude all warranties and guarantees not expressly stated in these Terms, including implied warranties of merchantability and fitness for purpose.

To the extent permitted by law, Hello Sunday Morning is not liable for any direct, indirect, incidental, special or consequential loss or damage (including loss of data, personal injury or emotional distress) arising out of or related to your use of or inability to use the App.

Where our liability cannot be excluded by law, it is limited to re-supplying the service or the cost of doing so.

Termination

You may stop using the App and delete your account at any time.

Hello Sunday Morning may suspend or terminate your access to the App at our discretion if you breach these Terms, violate our Community Guidelines or if we reasonably believe your continued use may cause harm to you, other users or the integrity of the service.

In the event of termination, we may deactivate your account and remove your access to all App features.

We are not liable for any loss or damage arising from suspension or termination of access.

Where your account has been terminated, you may contact us to request clarification or to seek reactivation: support@daybreakprogram.org.

Complaints and support

We are committed to maintaining a safe and respectful experience for all users of the Daybreak App. If you have a concern, complaint or feedback about the App or a moderation decision, you are encouraged to contact us.

Complaints may relate to:

• App functionality or access issues
• Breaches of Community Guidelines
• Privacy concerns or data handling
• Moderator behaviour or decision-making

We will acknowledge your complaint within five business days and respond in line with our Feedback and Complaints Policy and applicable legislation.

You can contact us at: support@daybreakprogram.org for user support or moderation queries or privacy@hellosundaymorning.org for privacy-related concerns.

Changes to terms

Hello Sunday Morning may update these Terms of Use from time to time to reflect changes in legal requirements, service functionality or organisational policies.

When changes are made, we will update the “Effective Date” at the top of this document and may notify you through the App or by email where appropriate.

Your continued use of the App following any changes to the Terms indicates your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the App and delete your account.

Governing law

These Terms are governed by the laws of New South Wales, Australia. By using the Daybreak App, you agree to submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from these Terms or your use of the App.

If any part of these Terms is found to be invalid or unenforceable, the remainder will continue in full force and effect.

Privacy Policy

Introduction

Hello Sunday Morning (ABN 82 145 512 125) is a not-for-profit organisation that supports people to change their relationship with alcohol through digital programs and tools. We are committed to protecting your personal and sensitive information in accordance with the Privacy Act 1988 (Cth) (including amendments introduced under the Privacy and Other Legislation Amendment Act 2024), the Australian Privacy Principles (APPs), and where applicable, the Health Records Act 2001 (Vic).

This policy explains how we collect, use, disclose, store, and secure personal information across all our services including Daybreak, Hello Change, Drink Tracker, My Drink Check, our newsletter and donor activities. It is aligned with Hello Sunday Morning’s internal privacy framework and policies, including Data Breach Response Plan, Access Control Policy and Information Security Management Policy.

What We Collect

We may collect the following types of personal information:

Donors and Supporters

• Full name, contact details, and billing information
• Donation history and communications

Service Users

• Registration details (e.g. pseudonym, email)
• Program usage data (e.g. app activity, journal entries)
• Survey and feedback responses
• Sensitive health data (e.g. wellbeing scores, alcohol consumption)
• Demographic information and psychological distress indicators
• Information about service access patterns or engagement levels

Staff, Volunteers, Board Members

• Employment history and qualifications
• Contact information and identity documentation

We may also collect device information (e.g. IP address, geo-location, web log data) when you interact with our website.

Our services are intended for individuals aged 18 and over. We do not knowingly collect or process personal information from individuals under 18. If such information is inadvertently collected, it will be securely deleted upon identification.

Sensitive Information

We only collect sensitive information, such as health data or demographic characteristics, with your consent or where legally required. This includes information gathered for research, program evaluation, or service delivery.

You can interact anonymously or using a pseudonym; however, this may limit our ability to respond or provide certain services.

Sensitive or health information may include details about alcohol use, mental health status, cultural background, or other personal identifiers. We will always clearly explain why this information is being collected and how it will be used, and we will not use it for unrelated purposes without your consent.

How We Collect Information

We collect information:

• Directly from you (e.g. sign-up forms, surveys, emails, donations)
• Automatically through cookies and website analytics
• Via third-party platforms (e.g. Qualtrics, Stripe, Google Analytics)

We also implement strict controls to prevent the re-identification of de-identified data by ensuring that no identifiable markers are retained, access to datasets is restricted and data is only shared in aggregated or anonymised formats.

Use of Personal Information

We use personal information to:

• Deliver our services and improve user experience
• Communicate with you about updates, programs, or campaigns
• Process and acknowledge donations
• Conduct research and evaluations (de-identified data only unless consented)
• Meet legal and funding obligations
• Support quality improvement and service design activities
• Monitor safety, performance and accessibility of our platforms

You can opt out of communications at any time.

We do not use personal information for automated decision-making without human review. Any use beyond the original purpose of collection will either be consistent with your expectations or require your consent.

Disclosure to Third Parties

We do not sell personal information. We may share your information with:

• Approved contractors and providers supporting our IT, payroll, marketing or research services
• Government agencies where required by law
• Ethics-approved research partners (de-identified unless consented)
• Accreditation or regulatory bodies where required to meet compliance obligations
• Funding partners for anonymised reporting or evaluation purposes

All external parties are contractually required to maintain privacy safeguards.

Overseas Disclosure

Some third-party services we use (e.g. Qualtrics, Stripe) may store or process information outside Australia. Where this occurs, we:

• Select vendors with equivalent data protection standards
• Ensure contractual privacy protections are in place
• Limit personal data exported and restrict access to authorised personnel
• Use secure, encrypted channels for data transfers and implement access controls

By using Hello Sunday Morning’s services, you consent to the transfer and storage of your personal information in jurisdictions where our service providers operate, subject to these safeguards.

Storage and Security

We take reasonable steps to ensure your information is safe:

• Data is encrypted in transit and at rest
• Stored in secure servers located in Australia or equivalent jurisdictions
• Access limited to staff on a need-to-know basis

All Hello Sunday Morning systems and platforms are subject to our Information Security Management Policy, Access Control Policy and internal cybersecurity protocols.

Personal data is retained only for as long as necessary and is securely destroyed or de-identified when no longer needed. Users will be notified in advance and where applicable, given an opportunity to download or transfer their data.

When retiring a system, Hello Sunday Morning will take reasonable steps to migrate data to a new system where feasible, ensuring continuity and accessibility while maintaining security and privacy standards.

Access, Correction and Transparency

You can request access to or correction of your personal data by emailing privacy@hellosundaymorning.org. We will verify your identity and respond within 30 days.

Under current legislation, you can also request information about how your data has been handled or used.

Research and Evaluation

We use de-identified data to evaluate the impact of our services. You may be invited to participate in surveys, interviews or studies. Participation is voluntary and opt-in. All research is reviewed by an independent ethics committee.

Research and evaluation activities are managed by authorised Hello Sunday Morning staff in accordance with our internal Research and Evaluation Framework and privacy protocols.

All program participants complete a brief assessment on alcohol use, psychological distress and demographics at entry, and may be invited to complete optional follow-up surveys at 1, 3, 6 and 12 months.

De-identified data collected through these surveys is used for internal evaluation, research and funding reports.

If identifiable data is ever required for research purposes, this will be clearly explained and subject to written consent and ethics approval.

All research outcomes are published or presented in a way that protects individual privacy.

Complaints and Enquiries

If you have a privacy concern:

• Contact our Privacy Officer: privacy@hellosundaymorning.org
• We aim to respond within 5 business days

If you are unsatisfied with our response you can contact:

• Office of the Australian Information Commissioner (OAIC) – oaic.gov.au
• Office of the Victorian Information Commissioner (OVIC) – ovic.vic.gov.au (if applicable)

This policy is aligned with IPP 5. For more information or assistance, please email privacy@hellosundaymorning.org.

This policy applies from 1st April 2025.