Get urgent help

If you need any immediate help, the following support lines are available in Australia.

Immediate emergency support

In Australia

Dial triple zero (000)

Outside Australia

Contact your local emergy service, local health service or doctor for advice and support

Crisis support


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Suicide call back service

A nationwide service that provides telephone and online counselling to people 15 years and over. This includes people who are suicidal, people caring for someone who is suicidal, people bereaved by suicide, and health professionals supporting people affected by suicide.

Beyond Blue

A nationwide support service for people affected by anxiety, depression and suicide.

Alcohol & drug services

National alcohol & other drugs hotlines

Call the National Alcohol and Other Drugs Hotline for free and confidential advice about alcohol and other drugs.

Alcohol drug information services

For support, counselling or information about alcohol and other drug services located in your state, visit the Your Room webpage to find the contact phone number for the ADIS in your state or territory. Alternatively, calling the National Alcohol and Other Drugs Hotline (above) will automatically redirect you to the ADIS in your state or territory.

Mental health

SANE Australia

Supporting the mental health of Australians affected by complex mental illness.

Black Dog Institute

Information about mental health services, online self-testing, and self-help tools (myCompass).

Mindspot Clinic

A free online assessment and treatment service for Australian adults with anxiety or depression.

Health & wellbeing

Health Direct

Health information provided by registered nurses and available 24/7.


QLife provides anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.


A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

If you are concerned about someone else’s alcohol or other drug use

Family drug support

Supporting families affected by alcohol and other drug use in Australia.

Family & relational support

1800 Respect

The national sexual assault, domestic and family violence counselling service.

Relationships Australia

A nationwide relationship support service for individuals families and communities.

Youth services (up to 25 years)

Kids Helpline

Kids Helpline offers support for children, teens and young adults aged 5-25, and parents and carers.


Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.

Reach Out

Delivering practical support, tools and tips to help young people who may be going through difficult times.


LGBTQI+ Services

ACON runs several programs related to alcohol and other drugs. These programs span: harm reduction services, like the needle syringe program and the ACON Rovers; tailored resources and information for sexuality and gender diverse communities hosted on their AOD website Pivot Point; and a substance support counselling service


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