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Hello Change Terms of Use

These Terms of Use govern your use of Hello Change which is owned and operated by Hello Sunday Morning (ABN 82 145 512 125) (‘HSM’). By clicking ‘I Agree’ when signing up to the Hello Change program you agree to be bound by, and responsible for complying with, these Terms of Use. 

We may change these Terms of Use from time to time. Your use of Hello Change following any such change to the Terms of Use will confirm your acceptance of the changes. 

You must be eighteen (18) years of age or over to participate in Hello Change. You cannot create a user account for anyone other than yourself. 

You must provide complete and accurate information when signing up to Hello Change. You cannot use another person’s account and must immediately notify us of unauthorised use of your account. We reserve the right to disclose your identity or other information you provide when establishing an account if required by law to do so.

Content

HSM owns all rights, title and interest (including present and future copyright) in Hello Change. All material in Hello Change such as articles, written materials, names, trademarks, images, photographs, videos, designs, illustrations, and logos (‘Content’) are owned by, or licensed to, us (unless expressly indicated otherwise). You are granted a non-exclusive, non-transferable licence to use Hello Change and access the Content in the manner set out in these Terms of Use. 

You may use Hello Change and access the Content only for your personal and non-commercial use. Nothing in these Terms of Use or in Hello Change will grant you ownership of the Content (or any intellectual property rights in it). You may not sell, modify, copy, distribute, display, communicate or otherwise use the Content unless we have expressly authorised you to do so in writing. 

Research and evaluation at Hello Sunday Morning 

Hello Sunday Morning is committed to improving the quality and effectiveness of its services and programs to our members. Research and evaluation form a critical part in ensuring our members benefit from our programs. It helps with identifying and understanding what is achieved through our programs and whether improvements need to be made. 

By accepting our terms and conditions you are agreeing that you are aware that your de-identified data may be used for research purposes to improve the quality of our services. De-identification means that a person's identity is no longer apparent or cannot be reasonably ascertained from the information or data. We analyse registration and follow up data (for example alcohol consumption or wellbeing scores) of Hello Sunday Morning members from time to time to ensure our services still meet the needs of our members. 

HSM also sometimes invites members to participate in health research via our services or via members’ email addresses to better understand our member needs and to improve alcohol support services more broadly. This may for example include completing surveys and participating in interviews. 

Members invited to be involved in health research can provide consent (opt in) or deny consent (opt out) at the time such invitations occur. Opting out of research will not impact on Members’ ability to continue to participate in use of Hello Change or any of our other services. 

Ethics approvals are obtained for all of our research projects. 

Links

Hello Change may contain links or other connections to websites operated by parties other than us (‘Links’). 

These Links are provided for convenience only. If you use a Link to access a third-party website, you do so entirely at your own risk. Our inclusion of Links or other connections to third party websites does not imply any endorsement of the material on them or any association with their owners or operators. The views or recommendations provided in these Links do not necessarily reflect those of HSM. 

Information we collect about you; your usage of Hello Change; disclosure to third parties and rights to access are set out in the Hello Sunday Morning Privacy Policy. 

Modifications, termination, interruption and disruptions to Hello Change 

You confirm and acknowledge that HSM may modify, suspend, disrupt or discontinue any part of Hello Change whether to all users or to you specifically, at any time with or without notice. 

You agree and acknowledge that HSM will not be liable for any of the actions set out above or for any loss or damage that is caused by any of the actions set out above. 

The HSM website and Hello Change technology is dependent on third party engineering and hosting in part, and on a range of factors such as software, hardware and tools, either our own or those owned and/or operated by our contractors and suppliers. HSM does not guarantee that the HSM website and Hello Change will be uninterrupted or that it will be secure, consistent, timely or error-free. 

Disclaimer and limitation of liability 

To the fullest extent permitted by law, HSM excludes all conditions and warranties (express and implied) of any kind in relation to Hello Change (the HSM website, the Services and the Content). Under no circumstances (including without limitation, any act or omission on our part) will we be liable for any indirect, incidental, special and/or consequential damages or loss whatsoever which results from any use of or access to, or any inability to use or access to the HSM website and Hello Change (the website or any Content). Certain laws may not allow the exclusion of some conditions and warranties, in which case some of the above exclusions may not apply to you. 

Hello Change is not intended to be used for medical diagnosis or medical advice concerning which specific treatment may be appropriate for you. 

You should never rely on or make health or wellbeing decisions purely based on use of Hello Change. Never disregard, avoid, or delay obtaining medical or psychological advice from your registered health practitioner because of information or advice you receive through Hello Change. 

You agree that HSM and its affiliates shall not be liable to you or anyone else for any loss or injury caused in whole or in part by relying upon, using, or interpreting the content or any other information obtained using Hello Change. In no event will HSM or its affiliates be liable to you or anyone else for any incidental, consequential, indirect, special or exemplary damages or lost profits arising out of the use or inability to use the Content, or any other information obtained through Hello Change, even if HSM, its affiliates, its licensors, agents or representatives know or have been advised of the possibility of such damages. 

Indemnity 

You agree to indemnify HSM and our officers, directors, employees, agents and affiliates from and against all claims, liabilities, costs and expenses (including legal costs on a full indemnity basis) resulting from your failure to comply with these Terms of Use. 

Termination 

HSM may (in our sole discretion and without prior notice to you) terminate your use of Hello Change and the Content if: 

1. You breach or fail to comply with these Terms of Use. 

2. We believe HSM’s Hello Change is not appropriate for you. 

Applicable law 

The Hello Change website is controlled from our offices in New South Wales. These Terms of Use will be governed by and construed in accordance with the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New South Wales. If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of these Terms of Use which will continue in full force and effect. HSM reserves the right to update these terms and conditions (https://hellosundaymorning.org/daybreak-privacy-policy/

Contact

If you have any questions or concerns regarding these Terms of Use, please contact us at support@hellosundaymorning.org